Terms & Conditions

Terms & Conditions

  1. Minimum Booking:
    Minimum booking is 1 hour.
  2. Booking Confirmation:
    Your party/event is confirmed once a deposit of at least $30 is paid. (First paid, first booked.) By booking, you accept these Terms & Conditions and the Cancellation Policy.
    • November/December bookings require a 50% non-refundable deposit.
  3. Full Payment:
    Full payment is required at least 7 days before the event.
  4. Travel Cost may apply depending on the location of the event.
  5. Cancellation Policy:
    • A $30 cancellation fee applies to any cancelled bookings.
    • For cancellations or modifications (including postponements or time changes) made within 5 working days of the event, the full quoted amount is non-refundable, including for weather-related cancellations.
    • November/December bookings:
      • A 50% non-refundable deposit is required.
      • If cancelled or modified within 5 working days of the event, the full quoted amount is non-refundable.

Note: Postponements or time changes are treated as cancellations, as availability for the new time or date cannot be guaranteed.

Note:  It is the host’s responsibility to ensure that the venue permits face painting. If face painting cannot be provided due to venue rules, restrictions, or management decisions on the day of the event, and the artist has attended as booked, no refund or reduction in fees will be given.